Shipping policy

At Signature Card House, we work to process and ship orders as quickly as possible.

1. Order Processing

Orders are generally processed within 0–1 business days after order placement and payment confirmation.

Orders placed during weekends or holidays may be processed on the next available business day.

2. Shipping Time

After your order has been processed, standard shipping generally takes 3–7 business days.

The estimated total delivery time is approximately 3–8 business days, depending on processing and carrier transit times.

Please note that delivery estimates are not guaranteed and may vary depending on the destination and shipping carrier.

3. Tracking Information

When tracking is available, tracking information may be provided after your order has been shipped.

Please allow some time for the tracking information to become active after the carrier receives the package.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you need to correct your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

5. Shipping Delays

Delivery may be delayed due to circumstances outside our reasonable control, including:

  • Carrier delays
  • Severe weather
  • Holidays
  • High shipping volumes
  • Transportation disruptions
  • Incorrect or incomplete addresses
  • Customs or other destination-related delays
  • Unforeseen circumstances

A shipping delay does not automatically qualify an order for cancellation or refund. Each situation will be reviewed according to our applicable policies and applicable law.

6. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible at +1 817-799-7522.

We may request your order information, photographs, tracking details, or other information to review the situation.

Solutions for damaged or lost packages may depend on the circumstances and the carrier's procedures.

7. Undeliverable or Returned Packages

If a package cannot be delivered because of an incorrect address, failed delivery attempts, refusal of delivery, or another customer-related issue, the package may be returned to the sender.

If reshipment is requested, additional shipping charges may apply.

8. International Shipping

Shipping availability and delivery options may vary depending on the destination.

If international shipping is available for your order, applicable shipping options and charges will be displayed during checkout.

Customers are responsible for any applicable customs duties, taxes, or other destination-related charges unless otherwise stated at checkout.

9. Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact us:

Signature Card House
850 Northlake Dr
Coppell, TX 75019
United States

Phone: +1 817-799-7522
Website: signaturecardhouse.shop